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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yohntis Richardson

May 15, 2024

5  out of  5 rating by Yohntis Richardson
"Easy process, very professional."
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Tonya Law

May 10, 2024

5  out of  5 rating by Tonya Law
"I could not be happier with the level of expertise and exceptional customer service I consistently experience with this agency!! I highly recommend Natacha Jocelyn and her staff for meeting and exceeding expectations related to multiple lines of insurance and financial services!"
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Gale Hamby

May 8, 2024

5  out of  5 rating by Gale Hamby
"Working on home owners insurance & bundling with my car, I had a LOT of questions! Natacha and Erica were VERY kind and professional, and had all the answers I needed. They also have saved me money! I am very pleased with this company, and will continue with them for all my insurance needs. Top shelf treatment all the way!"
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ruben vasquez

May 6, 2024

5  out of  5 rating by ruben vasquez
"You get an actual person answering the phone which is amazing in 2023. The bonus is that they’re extremely professional and efficient when handling all your insurance matters."
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Andrea Scarbrooks

April 30, 2024

5  out of  5 rating by Andrea Scarbrooks
"Excellent service each and every time!! Natacha and her staff are professional and knowledgeable."
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Ty Harvey

April 30, 2024

5  out of  5 rating by Ty Harvey
"I've been a loyal customer of Mrs. Jocelyn and her team at State Farm for over a decade now. Their exceptional service has always been a breath of fresh air. Whenever I have questions, these ladies are readily available via phone or email, consistently embodying professionalism. Their dedication and personalized approach make me feel truly valued as a customer. Their willingness to take the time to explain products and address my concerns has been invaluable to me and my family. Currently, I entrust them with multiple policies, including car insurance for three vehicles, four life insurance policies, and homeowners insurance. I couldn't imagine placing my trust in any other group of professionals. I'm committed to remaining a loyal customer and will gladly refer others to Mrs. Jocelyn and her team. Thank you for everything you've done and continue to do."
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LaVerne D Henderson

April 29, 2024

5  out of  5 rating by LaVerne D Henderson
"Good experiences with this agency. Erica was very helpful. Thank you."
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Audree Cumbo

April 26, 2024

5  out of  5 rating by Audree Cumbo
"Awesome customer service! Erica has a wonderful personality!"
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Shirley Anderson

April 25, 2024

5  out of  5 rating by Shirley Anderson
"Erica and Consuela, Thank you again for your time and patience! It’s hard moving to a new state and you all have been the nicest, most informative during this whole stressful process."
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Ronald Williams

April 23, 2024

5  out of  5 rating by Ronald Williams
"Ms Jocelyn was very professional and informative."
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April 18, 2024

1  out of  5 rating by Jae
"Very unprofessional"
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mary correll

September 25, 2023

5  out of  5 rating by mary correll
"Natascha and her team are the best!"
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Eulice Hooper

August 14, 2023

5  out of  5 rating by Eulice Hooper
"Great customer service, patient and knowledgeable"
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C Bullitt

July 14, 2023

5  out of  5 rating by C Bullitt
"Erica made my experience wonderful, because of the quality service she provided I have referred family members. If it were not for her I would not be a customer of State Farm. Thank you Erica for being such a pleasure to speak with."
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Daynne Woods

July 13, 2023

5  out of  5 rating by Daynne Woods
"This company is second to none, Rob assisted me with rental insurance & did it with ease, perfection & ultimate professionalism"
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Mary Adams-Wilson

June 28, 2023

5  out of  5 rating by Mary Adams-Wilson
"What a pleasure it was to work Erica Hooper, she answered all my questions, as a Canadian I had a lot, her guidance and her prompt response to me made me believe in customer service once again. Thank you Erica"
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Sergio Garcia

May 19, 2023

5  out of  5 rating by Sergio Garcia
"Excellent service, very friendly and efficient."
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Lisa Anderson

May 12, 2023

5  out of  5 rating by Lisa Anderson
"Rob is so awesome! Very patient and professional. Rob goes above and beyond the level of customer service. He is knowledgeable on the products and services and serves with a kind heart."
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Charles Blue

April 28, 2023

5  out of  5 rating by Charles Blue
"On February 16, while traveling to New Jersey. Conswella made what was a very difficult day easier to bare. My tire blew out. Conswella went above and beyond. She called a tow truck company and then called ahead to a tire shop and told them we were on the way. What I thought was gonna set me back a few hours, took less than 90 minutes. She said she was just doing her job. For me, it meant more than that. Grateful and Thankful!!!"
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Norma Fuentes

April 6, 2023

5  out of  5 rating by Norma Fuentes
"Amazing service, very friendly and helpful staff!"
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Mr. 762

March 29, 2023

5  out of  5 rating by Mr. 762
"Rob got me a nice deal thank you dude."
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Cd Cooper

March 26, 2023

5  out of  5 rating by Cd Cooper
"Such an amazing experience! Natacha and Rob were truly the ultimate professional. Seek them out, you will not regret it."
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Roxana Virginia Guerra Socorro

March 25, 2023

5  out of  5 rating by Roxana Virginia Guerra Socorro
"Natacha is the best. She always figure out all my issues"
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Robert Stephens

March 23, 2023

5  out of  5 rating by Robert Stephens
"Top notch service from an agency who knows you by name. Always helpful when I have a question, or push out my automatic payment due to how payroll falls around the payment date. Thanks again, Erica!"
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Debbie Perry

March 21, 2023

5  out of  5 rating by Debbie Perry
"Erica provided us with great customer service and professionalism."