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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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AMD ME

October 7, 2025

5  out of  5
rating by AMD ME
"Each experience when I call has always been a great experience!! Coverage is reasonable . Thank you Ruquiayah- Thank you from Adonnis"
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Brianca Maggitt

October 2, 2025

5  out of  5
rating by Brianca Maggitt
"This is the best insurance company I’ve ever worked with. They are extremely knowledgeable as it relates to choosing the best policies. I worked with Natacha, who was incredibly kind and patient. She helped walk me through selecting a great policy and educated me on any aspects I was unsure about. This office truly feels like a family!"
We responded:
"Thank you so much for your wonderful feedback! We're happy to hear that you had such a positive experience with Natacha and our team. It's great to know she was able to guide you patiently and help you find the best policy for your needs. We pride ourselves on creating a family-like atmosphere, and your kind words mean a lot to us. If you ever need anything else, please don’t hesitate to reach out!"
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jas

September 26, 2025

5  out of  5
rating by jas
"Natasha Jocelyn @State Farm is the best! The team is always so professional, knowledgeable, and informative. I truly appreciate each of you for your excellent service and support. Thank you!"
We responded:
"Hey Jas! Thank you so much for your kind words! We're thrilled to hear that the team has provided you with professional, knowledgeable, and supportive service. Your appreciation means a lot to us, and we're here for you anytime you need assistance. Thanks again!"
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Jesse Fendley

September 24, 2025

5  out of  5
rating by Jesse Fendley
"She was so nice, awesome, helpful and is saving me a lot of money! 10/10 I recommend doing business with her."
We responded:
"Hey Jesse! Thank you so much for your kind words! I'm thrilled to hear that you had a great experience and that I could help save you money. Your recommendation means a lot to me! Looking forward to assisting you again in the future."
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Rene Frazier

September 23, 2025

5  out of  5
rating by Rene Frazier
"I have been with State Farm for over 20 years and the service received is always excellent!! I worked with Ruquiayah to add an additional vehicle to our account and she took the time and ensured we had the right coverage. She also advised us that in addition to our current savings we could save additional by taking a defensive driving course. Ruquiqyah and Abigail are always more than happy to assist anytime I call!!"
We responded:
"Hey Rene! Thank you so much for your kind words and for being a loyal State Farm customer for over 20 years! We're very happy to hear that they have provided awesome service. It's wonderful that Ruquiayah and Abigail took the time to ensure your coverage was just right and helped you find additional savings through the defensive driving course. We truly appreciate your trust and look forward to continuing to assist you whenever you need us!"
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BraDana Hurry-Clanton

September 21, 2025

5  out of  5
rating by BraDana Hurry-Clanton
"From the sound of Ms Donna's voice I was signed. She was thorough, patient and very professional. She gave me time to not feel rushed and wasn't pushy. I'm glad to be part of Natacha Jocelyn FSI Team. Thank you Ms Erica for completing the insurance process. This office staff is Top Notch...TY Professional Ladies. I will definitely recommend to anyone I know that's looking for insurance."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Ms. Donna and Ms. Erica. Our team strives to provide a supportive and professional environment, and it's great to know that you felt valued during the process. Your recommendation means a lot to our team. Thank you again for your kind words and we look forward to serving you more in the near future."
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Alexis Wadley

September 19, 2025

5  out of  5
rating by Alexis Wadley
"It was truly a pleasure working with Erica Hooper! She made this process fast and efficient. She’s also saving me a ton of money on insurance every month. I truly enjoyed my experience! Thank you"
We responded:
"Hey Alexis! Thank you so much for your kind words! We're thrilled to hear that Erica made the process fast and efficient for you, and that she was able to save you a significant amount on your insurance. Your satisfaction is our top priority, and we’re glad you had such a positive experience. We appreciate your trust and look forward to working with you again!"
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Raquel Thomas

September 8, 2025

5  out of  5
rating by Raquel Thomas
"It was such a pleasure speaking with Erica, I really appreciate how comfortable and easy she made this insurance reinstatement for us, very nice, very polite, very understanding, thanks for making my experience great."
We responded:
"Hey Raquel! Thank you so much for your kind words! We're delighted to hear that Erica made your insurance reinstatement process comfortable and easy. We’ll be sure to pass along your compliments to her. Your satisfaction is our priority, and we’re glad we could make your experience a great one! If you need any further assistance, please don’t hesitate to reach out."
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Theus Robinson

September 8, 2025

5  out of  5
rating by Theus Robinson
"I urgently needed to get a new car added. I had the pleasure to speak with Erica. Not only was she knowledgeable and thorough, but she was an absolute delight to work with! I definitely chose the right State Farm agency to care for my family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Erica provided you with knowledgeable and thorough service while making the process a pleasant experience. We're proud to have her on our team and grateful that you chose our State Farm agency to care for your family. If you ever need anything else, we're here to help!"
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kivi james

September 7, 2025

5  out of  5
rating by kivi james
"I reached out to this insurance company just from a Google search. I spoke with Mrs. Ruquiayah, and she walked me through every step of the way! They worked thoroughly to ensure we received every discount we possibly could. With living costs, any and all discounts are appreciated. 10/10 on customer service. This team rocks!!"
We responded:
"Hey Kivi! Thank you so much for your wonderful feedback! We're thrilled to hear that Mrs. Ruquiayah provided you with such thorough and attentive service. We always strive to help our clients get the best possible discounts, especially with the rising living costs. Your kind words mean a lot to our team. You've made our day! If you ever need anything else, we're here to help. Thanks again for choosing us!"
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Craig Jones

August 30, 2025

5  out of  5
rating by Craig Jones
"Erica, I just wanted to take a moment to thank you for your exceptional help. Your professionalism and friendliness was a pleasant experience. I really appreciate how patient and thorough you were in answering all of my questions and presenting all options prior to choosing a policy. Thanks again for your outstanding service—I’m grateful for your assistance and happy to refer my friends and family in need of your service."
We responded:
"Hey Craig! Thank you so much for your kind words! We're truly grateful for the opportunity to assist you and happy to hear that you had a positive experience with Erica. Your appreciation means a lot, and we're always here to help you or anyone you refer with the same level of care and attention. Thanks again for your trust and support!"
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Whitney Nichols

August 28, 2025

5  out of  5
rating by Whitney Nichols
"Amazing buisness! Erica is amazing, she did everything she could to save me money on my insurance!"
We responded:
"Hey Whitney! Thank you so much for your kind words! We're thrilled to hear that Erica was able to help you save on your insurance. We appreciate your support and look forward to continuing to assist you!"
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Lisa Harris

August 27, 2025

5  out of  5
rating by Lisa Harris
"I love this lady. She is very helpful, honest and proactive! I was recommended car insurance products to fit my needs! Ruquiayah explained what the coverages were, how they worked and explained the benefits of adding those to my policy. I called to do one thing and she suggested coverages that I lacked and helped me understand what I should do with my totalled second car until I find another replacement. She knows her stuff and I am truly grateful I spoke with her today. She is an asset to the office/team and more importantly to me! Geaux, Ruquiayah!"
We responded:
" Hey Lisa! Thank you so much for your wonderful feedback! We're thrilled to hear that Ruquiayah provided you with honest, helpful, and proactive service tailored to your needs. It's great to know she took the time to clearly explain your coverage options and offer valuable advice regarding your totaled car. We'll be sure to share your kind words with her—she truly is an asset to our team. We appreciate your trust and look forward to assisting you again in the future."
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T

August 8, 2025

5  out of  5
rating by T
"Great place to get your coverage!"
We responded:
"Thank you so much for your kind review! We're thrilled to hear you had a great experience getting your coverage with us. If you ever need anything else, we're here to help!"
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Vanessa Puntier

August 6, 2025

5  out of  5
rating by Vanessa Puntier
"I had an amazing experience getting my Renters Insurance for my home with Erica. She was very professional and knowledgeable. Very pleasant to speak with. Totally recommend for everyone to check in with them and sign up with them."
We responded:
"Thank you so much for your kind words! We're very happy to hear that Erica provided you with a great professional experience while securing your renters insurance. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Ahyiana Morris

August 1, 2025

5  out of  5
rating by Ahyiana Morris
"Superior customer service. Such an easy process getting insured. #TeamRakia #TeamNatacha"
We responded:
"Hey Ahyiana, Thank you so much for your kind words! We're happy to hear that you had a smooth and positive experience with us. We appreciate your support and look forward to serving you again!"
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Tiffany

July 31, 2025

5  out of  5
rating by Tiffany
"Worked with Donna on some policy changes. Shes responsive, friendly, detailed and dependable. She listened attentively, to ensure we had the best policy for our needs. Thank you Donna!!"
We responded:
"Hey Tiffany! Thank you so much for your kind review! We're thrilled to hear that Donna was responsive, friendly, detailed, and dependable throughout your policy changes. It's great to know she took the time to listen carefully and ensure you got the best policy for your needs. We truly appreciate your feedback and will be sure to share it with Donna! If you need any further assistance, please don't hesitate to reach out."
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C Diggs

July 31, 2025

5  out of  5
rating by C Diggs
"Erica was great! She quickly responded to my request, walked me through everything and then quickly updated things when there was a mistake on my part. Appreciate the thoroughness and professionalism."
We responded:
"Hey C! Thank you so much for your kind words! We're happy to hear that Erica provided prompt and helpful assistance. We'll be sure to pass along your compliments to her. If you need anything else, please don't hesitate to reach out!"
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Aaliyah Taylor

July 28, 2025

5  out of  5
rating by Aaliyah Taylor
"Erica helped me this morning with getting an error fixed on my balance due for my car insurance. She fixed it in a matter of minutes and I must say I love being covered by State Farm! Thanks again Erica!"
We responded:
"Hey Aaliyah! Thank you so much for your kind words! We're happy to hear that Ruquiayah was able to provide you with the information and support you needed to make an informed decision about life insurance. It's always our goal to ensure our clients feel confident in their choices. We appreciate your feedback and will certainly take your wishes into consideration as we expand our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Scott Wayne

July 21, 2025

5  out of  5
rating by Scott Wayne
"She really took time out and found me discounts and better perks for my policy"
We responded:
"Thank you so much for your kind words! We're glad that we could help you find great savings for your policy. It was our pleasure to assist you! If you ever need anything else, feel free to reach out."
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Jelesha Murphy

July 15, 2025

5  out of  5
rating by Jelesha Murphy
"Erica was very patient, kind, and helpful. I recently moved to Ga and needed to switch everything over. She ensured she worked to get me the best rates and let me know that she was willing to help well after the process had been completed. Thank you so much!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Erica provided you with patient, kind, and helpful service during your move to Georgia. It's great to know she was able to secure the best rates for you and continued to offer support even after the process was complete. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Tarren Dixon

July 3, 2025

5  out of  5
rating by Tarren Dixon
"Great service. Very helpful and informative."
We responded:
"Hey Tarren! Thank you so much for your kind words! We're delighted to hear that you found our service helpful and informative. If you ever need assistance again, feel free to reach out!"
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S. Porter

June 20, 2025

5  out of  5
rating by S. Porter
"The ladies in this office are top tier! They are always so courteous and patient, it feels like you are talking to family. They at very knowledgeable and will take great care of you."
We responded:
"Hey S. Porter! Thank you so much for your kind review! We're happy to hear that you feel like family when you visit our office. Our team strives to provide the best care and support, and it means a lot to us to know that our efforts are appreciated. We look forward to continuing to serve you and ensure you have a positive experience every time!"
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Cheryl Garrett

June 20, 2025

5  out of  5
rating by Cheryl Garrett
"I was looking for a less expensive insurance and I talked with Erica, she was very helpful with all my questions and helped me to get the right coverage that I needed for almost half as what I was paying. Thank you Erica."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Erica was able to assist you in finding the right coverage at a more affordable price. It's always our goal to provide helpful and personalized service to our clients. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thanks again for choosing us!"
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Sarah Jarvis

June 17, 2025

5  out of  5
rating by Sarah Jarvis
"Erica is so sweet and within maybe ten minutes, I was fully set up with my insurance. Fun to speak with, and very thorough!"
We responded:
"Thank you so much for your kind feedback! We're glad to hear that Erica was able to assist you promptly and make the process enjoyable. Providing thorough and friendly service is our top priority, and it’s great to know that you had a positive experience. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"