
State Farm® Insurance Agent Natacha Jocelyn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
sadia centeno
June 6, 2025
"Searching for car insurance can be a real pain, but Ruquiayah Rosado made it incredibly easy. I can't recommend her enough! She was so patient and took the time to explain everything, answering all my questions without rushing me. Her kindness and approachable demeanor immediately put me at ease. What truly set her apart was her understanding of my needs and budget. She didn't push expensive policies; instead, she listened and found the perfect coverage for me, even suggesting ways to save money. She truly went above and beyond. If you want an insurance broker who is knowledgeable, compassionate, and genuinely has your best interests at heart, choose Ruquiayah Rosado. She's a true gem!"
"Hey Sadia! Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Ruquiayah. Her dedication to understanding her clients' needs and providing personalized service truly sets her apart. We’re glad she made the process of finding car insurance easier and more comfortable for you. Your kind words about her patience, knowledge, and genuine care mean the world to us. We appreciate your recommendation and look forward to assisting you again in the future!"
Tony foster
May 29, 2025
"I had a truly outstanding experience with Erica at State Farm! She went above and beyond to help me get the right insurance coverage for both my car and home. From the very beginning, Erica was friendly, professional, and incredibly knowledgeable. She took the time to explain everything clearly, answered all of my questions with patience, and made the entire process smooth and stress-free. Thanks to her, I now feel confident and well-protected. I couldn’t have asked for better service—thank you, Erica!"
"Hey Tony! Thank you so much for your wonderful review! We're thrilled to hear that Erica provided you with such outstanding service. Her dedication to helping clients find the right coverage is truly commendable, and it’s great to know that she made the process smooth and stress-free for you. Your confidence in your insurance coverage means a lot to us. We appreciate your kind words and look forward to serving you in the future!"
Black one
May 29, 2025
"This office was great to work with. Mrs. Ruquiayah Rosado was great with getting me situated with my new policy for my daughters new car. She was very helpful in explaining all the details so that we can choose the right policy that suits our needs."
"Thank you so much for your kind words! We're always happy to hear that Ruquiayah was able to assist you in finding the perfect policy for your daughter's new car. Our team strives to provide clear and helpful guidance, and it’s wonderful to know that you felt supported throughout the process. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Safe driving!"
Kayden Tabor
May 27, 2025
"Great people extremely helpful."
"Hey Kayden! Thank you so much for your kind review. We look forward in continuing to service you in the future with your insurance needs. "
Cynthia Cargill
May 23, 2025
"Excellent service, very knowledgeable and helpful agents."
"Hey Cynthia! Thank you so much for your kind words! It's to hear that you had a positive experience with our team. Providing knowledgeable and helpful service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!"
Aaliyah Taylor
May 22, 2025
"Ruquiayah was very attentive in providing me with information to help choose beteeen whole life insurance and term life insurance that will benefit my daughter when the time comes. I only wish that she was able to assist my family in California, that’s just how well her services were."
"Hey Aaliyah! Thank you so much for your kind words! We're happy to hear that Ruquiayah was able to provide you with the information and support you needed to make an informed decision about life insurance. It's always our goal to ensure our clients feel confident in their choices. We appreciate your feedback and will certainly take your wishes into consideration as we expand our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
Allan Dumas Real Estate
May 19, 2025
"Great service. Very patient and explain everything in great detail."
"Hey Allan! Thank you so much for your kind words! We're happy to hear that you had a positive experience with our service. Our team is dedicated to being patient and informative, and it’s wonderful to know that it made a difference for you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again!"
Catherine Pennyman
May 17, 2025
"The agent who helped me was very patient and helped to solve my problem. I really appreciated her help."
"Thank you so much for your review! We're glad to hear that our agent was able to assist you patiently and effectively. Your appreciation means a lot to us, and we’re glad we could help solve your problem. If you need any further assistance in the future, please don't hesitate to reach out!"
Joel Centeno
May 16, 2025
"I am writing to express my sincere appreciation for the outstanding service I received from Ruquiayah Rosado at State Farm. She has consistently provided a 5-star experience. Ruquiayah has been incredibly helpful with all my insurance needs. She is always prompt in taking my calls and ensures she calls back when necessary. Her attentiveness and dedication to customer satisfaction are truly commendable. She goes above and beyond to address any concerns and provides clear, concise information. I highly recommend Ruquiayah Rosado to anyone seeking a reliable and attentive State Farm employee. Thank you, Ruquiayah, for your excellent service!"
"Hey Joel! Thank you so much for taking the time to share your wonderful experience with Ruquiayah! We are always happy to hear that she has consistently provided you with outstanding service and has been so attentive to your insurance needs. Ruquiayah truly exemplifies the dedication to customer satisfaction that we strive for at State Farm. Your recommendation means a lot to us, and we will be sure to pass along your kind words to Ruquiayah. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you again for your feedback!"
Antoinette W
May 16, 2025
"Natacha and her team are AMAZING! They are constantly looking out for me. My family and I have been with them for many many years and we honestly have never had an issue with coverage. Try them out, you will never regret using them. They seem to always be on the lookout to help you obtain the best option! Trust me, they are the best!!!"
"Hey Antoinette! Thank you so much for your fantastic review! We're thrilled to hear our team have consistently provided you and your family with exceptional service over the years. It's wonderful to know that you feel well taken care of and that they are always looking out for your best interests. Your trust and recommendation mean the world to us! If you ever need anything in the future, please don’t hesitate to reach out. We’re here to help!"
Ana Lizardo
May 14, 2025
"Outstanding customer service. Erika, you are the best. You showed me patience and excellent customer service. Thank you!"
"Hey Ana! Thank you so much for your review! We're thrilled to hear that Erica provided you with outstanding service. She's a great asset to our team. We truly value patience and excellent customer care, and it's wonderful to know that it made a positive impact on your experience. We look forward to serving you again!"
Nadia Wilson
May 13, 2025
"Natacha has been amazing in setting me up and ensuring that I have everything I need for this new policy. She has been super responsive and helpful. She been working diligently to give me everything that I need to make the process super easy and streamlined. I would highly recommend their services to anyone who needs to get insured or needs direction, they have more than helpful in getting done."
"Hey Nadia! Thank you so much for your wonderful review! We're always happy to hear that our agency provides exceptional service and support during your policy setup. It's our goal to make the process as easy and streamlined as possible for our clients, and we're glad to know that you felt well taken care of. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future! If you have any more questions or need further assistance, please don't hesitate to reach out."
Samantha Mirenda
May 5, 2025
"I had the best experience here! Ruquiayah Was the bomb!! She saved me over $200. I am truly grateful for them. I recommend them to anybody looking to get cheaper car insurance or a life insurance policy! Thank you guys so much."
"Hey Samantha! Thank you so much for your kind words! We're happy to hear that Ruquiayah was able to assist you and save you money on your insurance. Your recommendation means a lot to us, and we’re glad to have been able to help you find the best options for your needs. If you have any more questions or need assistance in the future, don't hesitate to reach out. Thanks again for choosing us!"
Patrick Thompson
April 30, 2025
"I reached out to Natacha Jocelyn - Statefarm insurance to shop around for homeowners and car insurance. I worked with Erica Hooper to review options and received stellar customer service and a price that is significantly lower than my present company. Needless to say our new policies are effective tomorrow. I highly recommend reaching out to Natacha Jocelyn - Statefarm for your insurance needs."
"Hey Patrick! Thank you so much for your wonderful review! We’re delighted to hear that Erica provided you with stellar customer service and helped you find better rates for your homeowners and car insurance. It’s great to know that our team could assist you in making a positive change for your coverage. We truly appreciate your recommendation and look forward to serving you in the future. If you have any questions or need further assistance, feel free to reach out. Welcome to the Natacha Jocelyn - State Farm family!"
Lindsay Teachout
April 29, 2025
"We were connected to Natacha Jocelyn by our previous agent when we moved out of state. Every single person in this office has been fantastic to work with and made our move seamless. Ruquiayah Rosada went above and beyond to help us acclimate to the area. I can't recommend this team enough!"
"Hey Lindsay! Thank you so much for your wonderful review! We're happy to hear about your positive experience with our agency. It's great to know that Ruquiayah was able to assist you in acclimating to your new area. We always strive to provide exceptional service, and your kind words motivate us to keep doing our best. If you ever need anything in the future, please don’t hesitate to reach out. Welcome to your new home!"
Victor Montgomery
April 28, 2025
"Natacha Jocelyn’s agency always takes care of my family needs. Their knowledge and proactive approach makes my life so much simpler when it comes to insurance and financial services products. Thank you to Erica for your superb service today and for your customer first approach."
"Thank you so much for your wonderful review! We’re thrilled to hear that our agency has been able to meet your family’s needs effectively. Our team, especially Erica, is dedicated to providing exceptional service and a customer-first approach. Your feedback means a lot to us, and we’re grateful for the opportunity to simplify your insurance and financial services. If you ever need anything else, please don’t hesitate to reach out!"
Bianca Watkins
April 25, 2025
"Great agent for all of your insurance needs. Highly recommend!"
"Hey Bianca! Thank you so much for your kind words! Your recommendation means a lot to us, and we're here to assist you with all your insurance needs in the future. "
Cathy Cowan
April 22, 2025
"Pleasant experience, love my agent Ruquiayah Rosada"
"Hello Cathy! Thank you so much for your wonderful review. We're thrilled to hear you had a pleasant experience and that Ruquiayah provided you with excellent service. We appreciate your support and look forward to assisting you again in the future!"
A Queen's Essentials
March 26, 2025
"Great Team! Awesome Agent! Exceptional service!"
"Hey A Queen's Essentials! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and agent. It's wonderful to know that we met your expectations when serving. If you need anything in the future, don't hesitate to reach out. We look forward to working with you again!"
Morgan Floyd
March 22, 2025
"Worked with Erica she was amazing and made the process simple and fast."
"Hey Morgan! Thank you so much for your kind words! We're happy to hear that Erica was able to make the process simple and fast for you. We appreciate your feedback and look forward to assisting you again in the future!"
Aquana Raffington
March 19, 2025
"I found Natasha’s agency over five years ago by simply searching for Black-owned insurance agents in Gwinnett County, and it was one of the best decisions I’ve made. She is an amazing agent—knowledgeable, dedicated, and truly invested in her clients. From auto and home insurance to business policies, Natasha has always provided top-tier service. What really sets her apart is her personal touch. She went above and beyond to accommodate my schedule, even coming out to give my entire family quotes on life insurance policies. But she doesn’t do it alone—her team of agents is just as professional, helpful, and knowledgeable. They never act like they know it all, but they always find the best solutions. The level of care and attention to detail is unmatched—Natasha’s agency isn’t just about policies; it’s about support and peace of mind. They even call personally on our birthdays! If you’re looking for an insurance agency that genuinely cares, look no further. Natasha’s agency is truly a lifeline. I Love my agent --- Let me know if you want to tweak anything!"
"Hey Aquana! Thank you so much for your heartfelt review! We are incredibly grateful to have clients like you who recognize the dedication and personal touch that our team strive to provide. It’s wonderful to hear that our efforts to accommodate your needs and offer comprehensive support have made such a positive impact on your experience. We truly believe in building lasting relationships with our clients, and your kind words affirm that commitment. If there’s anything else we can do for you or your family, please don’t hesitate to reach out. Thank you for being a valued part of our agency!"
Mimi Baby
February 28, 2025
"I called Natacha Jocelyn's office to get new insurance with Statefarm because I was tired of being completely dissatisfied with other companies. Ms. Erica answered the call and took exclusive and immediate care of me. She was extremely professional and knowledgeable and really came through for me in my time of need. The service was fast and prompt. I am truly grateful for the impeccable service I received today and the huge savings I received by calling this office today. Thank you."
"Hey Mimi! Thank you so much for your review! Our team is dedicated to ensuring our clients feel supported and informed, and it’s wonderful to know that Eria was able to meet your needs efficiently. Your satisfaction and gratitude mean a lot to us, and we’re so glad to have been able to assist you in finding significant savings. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
Juanita Pryor
February 25, 2025
"Erica was SUPER helpful & patient with me through my entire process. Leaving a previous company I had a lot of questions. Finally I made the change & I’m more than happy with the outcome! Now apart of the State Farm Fam!! Thanks again Erica!"
"Hey Juanita! Thank you so much for your great review! We're excited to hear that Erica was able to assist you and make your transition smooth and enjoyable. It’s great to know that you feel at home as part of the State Farm family now. If you have any more questions or need further assistance, don’t hesitate to reach out. Welcome aboard!"
Ain Muccular
February 25, 2025
"I had an excellent representative through this office, Erica Hooper. She was very patient and extremely knowledgeable. She answered all of our questions thoroughly and gave us explicit next steps so we knew exactly what to expect throughout the process. Life insurance is a very important but often avoided product because it can be a sensitive topic but Erica handled my family with great care."
"Hey Ain! Thank you so much for your thoughtful review! We're delighted to hear that Erica provided you and your family with such excellent support and guidance during your life insurance process. We understand how important and sensitive these discussions can be, and it’s wonderful to know that Erica’s patience and knowledge made a positive impact. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here for you!"
Carla Fisher
February 24, 2025
"FIRST CLASS SERVICE! Natacha Jocelyn and her staff at State Farm are OUTSTANDING! I always have a Positive experience with Natacha and her Team. They are Kind, Professional, Thorough, Courteous, Knowledgeable, and Genuinely care about their Client’s needs and concerns. I feel VALUED and they make you feel like you are apart of the State Farm Family. Thank you Natacha and Staff for providing Excellence. I would highly recommend their services. ~ Carla Fisher"
"Hey Carla! Thank you so much for your wonderful review! We are so happy to hear that you had such a positive experience with our team. Your kind words about our professionalism, knowledge, and dedication truly highlight what we strive for in our service. We love that you feel valued and part of our family because you truly are! Your recommendation means a lot to us, and we look forward to continuing to serve you in the future!"